Ask X3F: edition the second

It's time for the second installment of Ask X3F, where readers ask questions and we answer them. This week we take on the issue of blurry text for standard definition gamers, wireless headset woes, Windows Live ID troubles, the ever frustrating world of NAT problems, and oh so much more. If you have a question you'd like to ask, a story you need to tell, or just something nifty you'd like to share with the Xbox 360 Fanboy community, send it to: ask [at] xbox360fanboy [dawt] com.
It is just me, or is the wireless headset a total piece of #@#^&$@ and a waste of $60?
-murph
That's the rumor. We've read online that the Halo 3 edition of the wireless headset is supposed to work better, though we can't confirm this from personal experience. We're also not sure if the improvements are exclusive to the Halo 3 edition or if newer vanilla headsets have received them as well. Both versions retail for the same price, so it's possible that you might be able to exchange your bad headset for a Halo 3 edition. That all depends on when you bought yours and how nice your cashier is, but it's worth a shot.
Can Dustin go a whole day without using the word "anyhoo"?
-murph [Another from murph? Got some free time, hmm?]
No. It's in his contract.
Hey Guys,
I was really excited when the new fall update allowed the option to change the Windows live ID linked to your gamertag. First off, I live in Canada. But way back in the day when I first signed up for a hotmail address, I simply typed in the ever so popular area code of 90210. And said that I lived in Beverly Hills. Now, years later, I am still paying for my mistake. My gamertag as a result is locked in as an American gamertag and I can't change it. I tried the new feature of changing to a new windows live ID with my actual address in Canada, but no luck. My gamertag is still locked in as an American one. As a result, I can't add any MS points to my account. It's frustrating!
Kyle Baker
Cobourg, Ontario
CANADA
gamertag: chaostheory0982
We asked Major Nelson about this and were informed that you'll have to contact Windows Live ID customer support. To do this, you can use this customer support form. Your 360 only uses your Windows Live ID information; it can't actually change it. If that doesn't work, we suggest the old standby: 1-800-4-MY-XBOX
Hey X3F'ers.
So I picked up an Elite when the SKU launched. So far, no RROD, so
that's good. When I bought it, I was hoping that the Elite might be a
more reliable hardware configuration, but I think that the 65nm
chipsets hadn't reached store shelves back then.
So my question is whether you guys, or the community at large has any
anecdotal evidence as to whether the Elite has been sufferring the
same kind of failure rates as the early build Core and Premium SKUs?
Cheers,
Jonman
We know of at least one person who has suffered the Red Ring of Death on an Xbox 360 Elite. Beyond that, we have no idea whether or not they're more or less vulnerable. We're fairly certain that the guts of an Elite are virtually identical apart from the HDMI port, so we're guessing it's no more protected than a vanilla 360 manufactured during the same period you purchased your Elite. Any fanboys out there have Elite horror stories to share?
Dear X3F
I have had my 360 for under a year and not until recently have i had trouble with the NAT settings, I repeatedly try everything i can to play with friends and after searching for ages I decided to ask the Gods themselves. I really don't understand what the point of NAT and why all of a sudden its acting up and stopping me from playing Halo, Rock Band and COD4 with my Friends, only some friends i try and join will block me out saying Unable to Connect to Host. What makes even less sense is how my brother on the same internet connection in the room right next to me is able to play with them. Any ideas on how to fix this? Any help would be greatly appreciated.
-Charlie
We're certainly not experts in networking troubles, but there are a few things to consider. First of all, how are you connected? A wired connection is generally preferable to a wireless one, for example. Is your brother connecting in a different way than you are? If it's an NAT problem it could be your network router. Ideally, you want your NAT to be "open." You can test this under the Network Settings in the 360 dashboard. If your NAT is "strict" or "moderate" you may want to look for a router that explicitly supports Xbox Live. A list of Live compatible routers can be found here. Unfortunately, networking and routers are notoriously complicated and all of them have different interfaces and scads of revisions and firmware versions, so finding out exactly how to fix a problem can be tricky. If your router isn't the problem, your best bet may be some serious Googling.
Hey guys... I was wondering if you have ever heard of one -- or could put together one -- a comprehensive list of free content on Xbox live. I've been on Xbox live for a while, but not since the beginning so I never heard about Aegis Wing being free until a friend of mine tipped me off. Sure not the greatest game ever but always fun to get free content no matter what right? (Yaris). I also have a free episode of Heroes, of course lots of free gamer-pics and themes, and of course maps that have grown past their newness to become free.
I find myself browsing through the TV shows just waiting to see if I can find an episode of the Andy Milanokis show buried somewhere in season 3 that is free. Do you guys have a list? Or is it a moot point because I have all of the free content? (I heard there was a Southpark episode that was free too but I couldn't find it).
Thanks,
Bob -- gamertag: lysernix (pronounced: Lie-sir-nicks)
We're not sure about a comprehensive list (anyone out there know of one?), but X3F is actually a pretty good place to hear about free content. Shameless plug, we know, but Dustin is like a bloodhound when it comes to sniffing out deals. Of course, you can always keep an eye on the official Marketplace Ticker as well.
I've got a regular standard definition tv, and some games I've played have had extremely small font. Games like Crackdown and Dead Rising had small enough fonts that i couldn't read it, no matter how close i was to the tv. It made Dead Rising unplayable because i didn't know what i was supposed to do. I've tried looking around for an explanation, and i've found forums where people complain about the same problem, yet i haven't found a solution. Is there anything i can do to enlarge the fonts, or should i just hope that any future game i get has big font?
thanks,
Pete
Unfortunately, there is no solution for your problem. The Dead Rising problem was highly publicized, and Capcom has more or less stated that a fix is impossible and has no plans of delivering a patch. You might try adjusting your TV settings. Supposedly, setting your TV on widescreen might help, even if it's a 4:3 set. More than likely though, you're probably out of luck. The simple fact is that certain developers got so caught up in High Def development they forgot to test their games on regular Standard Def sets. As for games in the future, we're fairly certain that developers have learned their lesson, so you should be safe from teeny tiny text.
Hey guys - thanks for consistently putting up an awesome show... I have a quick (but frustrating question) for ya:
Every time I want to download a clip/map/variant from Bungie favorites (through the Halo 3 menu on the 360), I get the following error message:
"Unable to start because a player in your party is restricted from playing with user – created content".
I have searched for an answer and everyone says that it has to do with my parental controls in my 360 system... I have everything set to "allowed" and nothing is set to "blocked", so it can't be that (can it?). Can it be that I got banned by Bungie from downloading content? I cant imagine that, since I am a preferred player and have never misbehaved....
Help?
Gamertag: SteveJobs
First of all, congratulations on Apple Computers. You must be very proud. As for your problem, you've got us stumped. User-created content has its own setting under parental controls, so you should be good to go as long as you're allowed. We're not even sure if Bungie can ban you from downloading content, but if they have, you're probably out of luck. You might try queuing up a download via Bungie.net and see if you have better results.
And thus ends the second edition of Ask X3F. The question selection was pretty slim this week, so start sending in those questions already!










Reader Comments (Page 1 of 1)
dave @ Jan 1st 2008 12:04PM
I never had any problems with my white wireless headset and its an old one too.
anyhoo...happy new year
Adam B @ Jan 1st 2008 12:16PM
You said "white" wireless headset. Does that mean they have a Black one? I have the Elite and haven't been able to find a black one.
Happy '08 everyone!
Urza @ Jan 1st 2008 12:31PM
Same here, no problems with my headset.
mattclarkie @ Jan 1st 2008 12:32PM
Dear X3F,
My Wired headset is rubbish, it is very crackly, and often the sound comes from the TV and I have to jiggle the connector to get it from the headset, this occurs most often in R6V, and sometimes I have to turn-off the controller entirely.
Please send me a new headset, preferably a wireless one.
Yours sincerely,
Me.
PilgrimXX @ Jan 1st 2008 12:20PM
For Elite issues.
Bought mine on Launch, no RROD yet, but I have had to replace it due to a catastrophic failure of the DVD drive after about a month of use. Catastrophic being defined as the physical breaking of the drive itself. Something just gave out in there.
When mine died, it seemed like lots of other folks were having the same issue over on the forums.
I replaced mine using my PRP for one that has nearly the same Manufacturing date, and I've started to hear strange sounds in the DVD again... waiting for the springing, crack sound that accompanied my last one's destruction so I can replace it again... this time with newer chips, and newer heat syncs.
CharleyTony @ Jan 1st 2008 12:23PM
I have a white wireless headset that I bought about 6 months ago...
Works fine if you ask me...
But its not really true when they say it has the same range as a wireless controller, its a little bit shorter if you ask me... (not a big problem)
The only other thing I can think of is that some times (maybe once or twice in a WHOLE day of gaming and multiplayer chatter), you might lose contact with your console a couple of seconds... and you will hear someones chatter on the TV instead (but that might be all the wireless sh*t I've got at home which is pretty much in the same room...
One good thing about this headset... My Dogs can chew away the cable (thats wht happenned to my wired headset LOL)
mattclarkie @ Jan 1st 2008 12:38PM
Regarding NAT. I had this same issue, and depending on what causes it there is an easy fix.
Often a Strict NAT, which I aquired occurs when you manually assign an IP address to you 360 via the Network settings in the system blade. Go to the network settings and check whether you are set to Automatically aquire settings, even if you are try changing to manual and then back to automatic.
For some reason when using Manual the NAT will almost always become strict, even if the IP and gateway are the same.
If this is not the issue the advice would be to find a Live router. I have found anything by Netgear to work, and have heard Linksys do to.
OBM @ Jan 1st 2008 9:34PM
Just FYI for the NAT issue, ports need to be forwarded, ports 88 and 3074, those with strict or moderate should go to:
http://www.portforward.com
choose the guides, pick your router, pick xbox 360 LIVE and follow the steps.
I really think this should be covered more in-depth by MS when the NAT comes up as strict or moderate, it can ruin an online game and is really irritating when you can't invite someone to private chat or they can't join your games because of this.
mattclarkie @ Jan 2nd 2008 5:15AM
In theory it maybe the ports, but not always in practice. I opened up the relevent ports via my routers port forwarding, and it made absolutely no difference. It all depends on what causes the issue, if the issue is that the ports are closed then it would fix it, but when using a Live router which I was, this was not the issue.
Perses @ Jan 1st 2008 12:41PM
Acheive360Points.com has Free Marketplace content categorized into three types:
Gamerpics: http://www.achieve360points.com/live/freepics
Themes: http://www.achieve360points.com/live/freethemes
Content: http://www.achieve360points.com/live/freecontent
xenocidic @ Jan 1st 2008 9:01PM
I coulda sworn that when Twist navigation came out there was a twist that said "Free Content" but that has since disappeared... conspiracy?
Kornilov @ Jan 2nd 2008 7:35PM
Came home from visiting family looking at playing CODIV merrily through new years day. Got the RROD after an hour back home. Turns out the replacement procedure now takes weeks (it was much faster when I had problems with my console around the time of launch). OK, fine, I have enough invested in the system that I will just suck it up and buy a new one, giving the old non-HDMI one to someone if/when it comes back. But you would think that since reliability is one of the key complaints about Xbox 360 in the console wars they would make replacement for clear RROD cheap, cheerful and most important FAST.
Jay900 @ Jan 1st 2008 1:33PM
never had any problems with any of my headsets the first 360 one i had or my halo edition one
HalfAzn @ Jan 1st 2008 1:46PM
I had a white wireless headset when they first launched and I had poor sound and signal lost every so often. I upgraded to the halo headset and I haven't had any sound quality issues and only had it lose signal once or twice.
simplekid @ Jan 1st 2008 1:48PM
i know its a few years off yet, but whats your guys guess on when the next xbox will be released, its specs and other notable features?
motion controlers? full on web 2.0 facebook type crap intergrated into your gamertag? marketplace 'full *new* retail games'? it certainly looks like they're tyring to ramp up to, with the xbox originals a sorta test run?
chris @ Jan 7th 2008 6:15AM
Regarding dead rising text.
I have spoken and talked at length to distributors, developers, importers and shop where I bought the game and no one will take responsibility for it. I can not play it, its a fault in the game and i should get a refund, as anyone thet can not play the game. I feel furiated and extremely angry. Is there no way we can demand our rights?
Chris
ZeroCorpse @ Jan 1st 2008 5:01PM
The easiest, cheapest, best solution is to pick up an old CRT VGA monitor, and connect your 360 via the HD-VGA cable (you can find both used, online, for a very reasonable sub-$100 total).
This way, you'll get the resolution necessary to read the text.
Yes, it sucks that they did it this way, but unfortunately they CANNOT patch it, and any issues with the retailer are up to the retailer's return policies. Capcom SHOULD have done the right thing and given Dead Rising owners at least a coupon or something for a discount on another Capcom title. Shifting blame isn't cool.
It's especially bogus of Capcom because all games that could be played on the Core were supposed to be fully playable on a standard definition television, and they failed in that requirement. I should hope that Microsoft fined them or something.
ZeroCorpse @ Jan 1st 2008 5:01PM
The easiest, cheapest, best solution is to pick up an old CRT VGA monitor, and connect your 360 via the HD-VGA cable (you can find both used, online, for a very reasonable sub-$100 total).
This way, you'll get the resolution necessary to read the text.
Yes, it sucks that they did it this way, but unfortunately they CANNOT patch it, and any issues with the retailer are up to the retailer's return policies. Capcom SHOULD have done the right thing and given Dead Rising owners at least a coupon or something for a discount on another Capcom title. Shifting blame isn't cool.
It's especially bogus of Capcom because all games that could be played on the Core were supposed to be fully playable on a standard definition television, and they failed in that requirement. I should hope that Microsoft fined them or something.
Jayslacks @ Jan 1st 2008 2:45PM
@SteveJobs, I actually had the same problem, and its tied to the new update. If you make your privacy settings so that you can only be contacted by friends, on no one, XBox live thinks you don't want to deal with anyone, and that includes any map in Halo 3 that isn't a standard map. All you have to do is go to your privacy settings and change it so you can see everyone, or get DLC. I had this happen to me and it sucked. Hope this helps.
Steve @ Jan 1st 2008 6:38PM
thank you so much! you are right - it has to do with my sharing settings on my 360 (i had sharing turned on for friends only...). All is good now.
Much appreciated - this Ask X3F is great!
Keep up the great work guys.
george @ Jan 1st 2008 2:48PM
for the guy with the connection problems, i had the same problems with my ps3 because of the nat type, it was tyoe 3 instead of 2. here is an indepth link that should help you. its made for the 360...which i now own. (i like live better than the ps3 online gaming) but dont tell the other ps3 fanboys, they might come and kill me. anywhos...heres the link
http://live.tommccann.net/
hope it helps you and anyone else with a similar problem.
Philip @ Jan 1st 2008 3:41PM
Here is a single list of all the free stuff on XBLM.
http://forums.slickdeals.net/showthread.php?sduid=163000&t=671674
Michael Paul @ Jan 1st 2008 5:26PM
"The question selection was pretty slim this week, so start sending in those questions already!"
You didn't answer the one I sent in the first week, and I'm not going to BEG for an answer...
Richard Mitchell @ Jan 2nd 2008 11:28AM
Mostly, it's because I have no idea what the answer to your question is, but I'll make sure it goes up next week.
Michael Paul @ Jan 2nd 2008 12:46PM
Fair enough, but somebody aught to know. If we don't report problems, like the pauses now seen when playing back WMV and divx (no, it's not network-related, the 360 simply brings the video to a halt every once in a while) nothing will ever work better...
geeky @ Jan 1st 2008 7:46PM
Xbox360 Elite:
Mine RROD'd just before Thanksgiving. I got it at launch. Took about 3 weeks to get it back.
I only know one other person who has an elite (got it at the same time). His hasnt RROD'd yet. Everybody else I know who owns a 360 has had to RMA theirs.
schiftya2 @ Jan 2nd 2008 4:26AM
I bought the Halo 3 wireless headset not too long ago and had a major problem with it: The headset wouldn't pick up my voice unless I talked extremely loud. I tried all kinds of different ways of wearing it but it just wasn't able to pick up my voice unless I talked really loud. So, I ended up returning I and I continue to use the regular wired headset. Did anyone else have a problem like that?
Spartan X2X @ Jan 1st 2008 8:14PM
I heard about the problems with the White Wireless Headset, so I got a Halo 3 one, and have not experienced any problems at all, in fact, I think it's vastly improved over the wired one. I've gone through two wired ones! Also, my friend has the same problem with dead rising, he couldnt read the font!
Kyle @ Jan 2nd 2008 10:09AM
How do I access Inside Xbox? I have the latest Xbox 360 dashboard version, but I can't find it anywhere, it's not under "Games" or "Xbox LIVE", but I can see it on my friends Xbox 360, but not mine.
-Kyle
Chilly @ Jan 2nd 2008 9:47AM
I had a white headset when it first came out and it was crap! I took it back to Walmart after using a buddies Halo headset and relizing wireless could be good. Anyway Walmart to the rescue I got a girl that had no idea what was going on and just let me exchange it for a knew white (out of Halo) and it rocks! I no longer have it cut out when I am right in front of the tv or shut down after one hour of use with no warning. Hope this helps.
Larry *not allowed to say cheevo* @ Jan 2nd 2008 11:59AM
I had an Elite RROD. Bought on launch day, which was 4-29-07 (I think), RROD on 10-01-07. So it happens. They are not invincible.
I also have the Halo 3 wireless headset and it's a blessing.
Richard Mitchell @ Jan 2nd 2008 12:47PM
I just wanted to put a big "thank you" up here to all the people here that are helping us answer questions we don't have the solution to. Good on ya, X3Fers :)
TraumaCaspian @ Jan 2nd 2008 4:01PM
Dear X3F,
Please, Please, Please tell me that Microsoft is working on a Private party chat!
I love being able to just talk 1 on 1 with whoever is on my team, but hate when I have my other friends party with me which makes me turn off my private chat. Then I have to hear everyone talk instead of just the people I want to hear from.
So does microsoft have plans to make a private party chat where I can talk to anyone in party so I don't have to hear other people in the game just the ones I want to talk to?
Thanks
mEgAsHoT @ Jan 2nd 2008 6:34PM
On the topic of tiny text on Standard TV's, I have Flatout: Ultimate Carnage (got it for Christmas) and it has the same issue. On my TV, it displays the game in a widescreen, letterbox format with the two black bars on the top and bottom of the screen. The text is barely readable, much like Dead Rising. However, switching the TV settings to widescreen (even though my TV obviously ain't one) fixes the whole issue. I find it interesting that Bugbear/Empire Interactive totally ignored Capcom's mistake and only tested the game on HDTV's.
HDTV's aren't the standard yet, as the price of HDTV's, even though they are going down, are still way too expensive to invest in, as you have to factor in the hidden costs of actually getting the right cables so that your game system can even display in HD correctly. I hope that the next time I get a Xbox 360 game, I won't run into these text issues.
Jonman @ Jan 3rd 2008 12:40AM
I had similar NAT issues a while ago. I tried everything, I called MS, my ISP, even Netgear, my router manufacturer. I opened ports on my firewall, fiddled about with my router settings, but nothing.
Then one day, i turned on Halo 3, and I had an open NAT. And it's been fine ever since.
I'm convinced that it's Comcast being an utter shower of bastards.
Timerider @ Jan 4th 2008 4:19PM
I had a really blurry 25yr old SDTV and I could still play Dead Rising. Some of the text was unreadable but I could still get passed it. Now that I have an HDTV it looks a lot better. HD zombies=awesome.
I think the newer Xboxes also have bigger heat sinks, which could also make them more reliable.
P.S. Where did you get that Dead Rising pic? I've seen the one of Frank in the Maintenance tunnels before but not that. Where can I get it?