Xbox Live and Xbox.com back online

Update 2: According to Major Nelson's Twitter and various reports from readers, Xbox Live is back online. Again, we'd warn you to expect some rolling restarts as millions of gamers attempt to reconnect. "The storm has passed," Major wrote. "Back to Live you all go." Well, then? Go!
Update 1: Looks like Xbox Live and Xbox.com have gone down again. According to the Xbox.com support page, Microsoft is aware of the issue and is currently working on a solution.
Update 1: Looks like Xbox Live and Xbox.com have gone down again. According to the Xbox.com support page, Microsoft is aware of the issue and is currently working on a solution.
Xbox.com also appears to be having issues as it is not displaying player profiles and is loading pages slowly. Currently, Xbox.com's support page does not list the service is experiencing any issues other than TruSkill and EXP rewarding problems associated with Halo 3. We'll keep you posted as details come in.
Original Update: According to the Xbox Technical Support phone line Xbox Live is experiencing network issues that are keeping some customers from accessing the service. Microsoft is aware of the issue and is currently working on it and recommends users attempt to reconnect in one hour. Don't shoot the messenger.










Reader Comments (Page 1 of 2)
Conner @ Oct 1st 2008 12:02AM
This is bull****. I wanna play xbox!
halo 3 sucks. @ Oct 1st 2008 1:37AM
i finnaly get the thing to work, and halfway through a song on guitar hero, live goes down again. i score 287k on sweet child o mine, my new high, and its not gonna be on the leaderboards. awesome.
btfosho @ Oct 1st 2008 12:04AM
was playing UNO and it went down. I checked x3f and saw no posts. I was scared
Sylvanus @ Oct 1st 2008 12:05AM
holy crap, i thought it was just me! I tried calling the support and their phone line is down. I was definitely freaking out. Thank goodness you guys are here. Here in the bay area, CA I got signed out of xbox live in the middle of a game. sucks!
Alex @ Oct 1st 2008 11:54AM
It's just like 28 Days Later...
Angel @ Oct 1st 2008 12:06AM
I knew it wasn't just me... for a second, I thought I was banned. Kept asking myself "why would xbox ban little o' me?"
btfosho @ Oct 1st 2008 12:06AM
I'm reallll sad
rTwelve @ Oct 1st 2008 12:07AM
This is so fun to watch on twitter
http://search.twitter.com/search?q=xbox+live
http://search.twitter.com/search?q=majornelson
wa27 @ Oct 1st 2008 12:08AM
WEB2.0
rTwelve @ Oct 1st 2008 12:09AM
I KNO RITE
also, truskill/exp started working for me just before i dropped.
Josh @ Oct 1st 2008 12:08AM
First you deprive me from Rock Band DLC now this! You are making me so angry! I hate to be a prick and say they need to compensate but they def. got some splaining to do.
JonDiesel @ Oct 1st 2008 12:08AM
Here's hoping for surprise NXE update release!
TC AZZ @ Oct 1st 2008 12:10AM
OMG We have our XBL COD 4 Competitions Finals sponsored by Activison tonight in Australia worth $4000 and this bullshit happens
krellish @ Oct 1st 2008 12:10AM
Yeah, they better give us something good for our troubles (free XBLA game anyone? undertow didn't do it for me..)
mernmern @ Oct 1st 2008 12:11AM
Xboxlive = The new crack.
Logan T. @ Oct 1st 2008 12:12AM
Me and my friends were an hour and a half into the Halo 3 Vidmaster: Annual acheivement and about 10 minutes away from finishing when Xbox Live went down!
Chance Morgan @ Oct 1st 2008 1:42PM
We finished our ghost run about 15 minutes before it went down. Damn good fun...I would do it again to help my other buddies any time.
Jon @ Oct 1st 2008 12:24AM
I went on the xboxwebsite and I signed in and the first thing I noticed is no pic on your gamer pic, and no name, and once I went on it showed my stars, name, and gamer pic and clicked my name to show my friends it said in fine print"This page is unavailable" hope it gets fixed ASAP!!!
Cyantre @ Oct 1st 2008 12:13AM
Xbox Live just can't handle the awesomeness that is Mega Man 9. =P
(I hope it's added to the download catalog when Live goes back online.)
Xoviet chiK @ Oct 1st 2008 12:15AM
I'll take Rockman 9 as my free game please!
War World will also suffice.
KenC @ Oct 1st 2008 12:21AM
Seriously this is Last winter all over again..... Huge update that takes it down all day (even after they state that will never happen again) then it goes back up part of LIVE are hosed then on and off LIVE continues to go up and down. I'll take the NXE as comensation Microsoft thank you very much!
My indication something was not right is that my amount of points shown was "...." instead of the 1700+ I actually have...
gankthoven @ Oct 1st 2008 12:24AM
if it aint broke then don't fix it...or it'll break again.
Nick @ Oct 1st 2008 12:22AM
I manage web services at a company that does roughly 100 million in sales a year. If our servers go down for even 15 minutes, i'm in deep trouble (Enough trouble to start sending out my resume at that point). I don't understand how these retards can take down Xbox Live for this long and keep their jobs? It just doesn't make any sense...
Tay @ Oct 1st 2008 12:25AM
We better get something outta this, I stayed up last night to get some games in with my buds and I go to connect at like 12:00 exactly and it don'e work and I kept trying until like 12:30 when i saw on X3F.com that it's still down and now this! They should give us Megaman as a free download for a day or something.
Sylvanus @ Oct 1st 2008 12:31AM
I really wish we as the xbox live community were organized to protest the BS, Microsoft has put us through with the outages by not signing onto xbox live for a week or something. MS definitely owes us like 400 points for all our trouble.
Logan T. @ Oct 1st 2008 12:34AM
So we should punish Microsoft for the service outages that anger us by self-induced service outages? No thanks.
person guy @ Oct 1st 2008 12:42AM
yes you fight for your 14 cents they owe you for one day of a one yr subscription . you tell man. those 14 cents for everytime live has fxcked adds up to the 400ms points they owe you for sureee
*sarcasm*
ian @ Oct 1st 2008 12:28AM
i guess this is why i havent been emailed my order form to send in my red ringed 360 (good timing right?)
i cant ship it out yet....
good news is i just got accepted to University of Kentucky WOOOO i hopefully can get my xbox ready before i go
XceeD @ Oct 1st 2008 12:34AM
omg! I thought I was the only one. I was playing gears with friend while playing ranked, and suddenly disconnected me off Xbox LIVE...But not my friend, at least not yet
Anubis @ Oct 1st 2008 12:34AM
Live is back up. Happy gaming.
person guy @ Oct 1st 2008 12:39AM
no big deal
it's live, get use to it. it's not the end of the world unless you have no life or don't sleep when this downtime is happening... (exception to timezone differences lol)
JDub @ Oct 1st 2008 1:13AM
Mine is still down...:(
hyghwayman @ Oct 1st 2008 12:52AM
Still down in Ohio
joeybeast @ Oct 1st 2008 12:58AM
can't manage profile on xbox.com
Elvis @ Oct 1st 2008 1:40PM
Still down for me :(
bojak @ Oct 1st 2008 10:25AM
Perhaps a free month? Irritating because I want to play, but understand that things can go wrong when you update hard code.
spazz @ Oct 1st 2008 1:28AM
still down in florida and very upset was in the middle of halo 3 lone wolves game and was a sword swipe away from steppin razor and bam...offline...i demand an explanation.
OrionnoirO @ Oct 1st 2008 1:57AM
Seems to be back online (atm at least) for me now..
kirkdadon @ Oct 1st 2008 1:59AM
so do anybody know when this s*** comin back up....and do anybody know anything regardin that nba 2k9 demo
myabsolution @ Oct 1st 2008 2:05AM
It's Alive!!
...It's Alive!!!
myabsolution @ Oct 1st 2008 2:06AM
....
and then thirty seconds later I get D/C'ed again.
kirkdadon @ Oct 1st 2008 2:10AM
dudes im on xbox live right now i jus sign in...gamertag COLONELxxSAVAGE
Nick @ Oct 1st 2008 2:19AM
This is a little less painful now that the fact that the same day the updates were being done, my 360 froze while watching movies.
And then the day after, while trying to watch something else (seeing as I don't have any non-XBL games to play) I get the quadrant of death!
YAY!
XBL going down then RQOD? Coincidence?
I sure as hell hope :(
Good thing I have an Elite that was made less than a year ago.... oh, wait.
>_
x silence x @ Oct 1st 2008 2:34AM
I feared that this would become a pattern.
J @ Oct 1st 2008 2:51AM
LOL, people were joking about this happening before the update NOT SO FUNNY NOW IS IT HAHAHAHAHAHA
OrionnoirO @ Oct 1st 2008 2:53AM
lol... People act like its a big deal, when it isnt.
2-4 hours more downtime than expected, woo... :\
Mungo @ Oct 1st 2008 3:02AM
Why do Xbox owners put up with this crap? XboxLive is costly, unreliable, and it's not like Xbox even has the best games anymore.
Get a PS3 and be done with it, better games, better more reliable and free online, plus all round a far better console.
Pos @ Oct 1st 2008 3:31AM
No thx PS3 and blue ray is dead in 5 years.
Fells nice to have a 360 and dont have to wait 1 year extra for a game because the development for the ps3 sucks.
PS3 what a joke even the japanese dont buy that shit.
go back to www.ps3fagboy.com
Mungo @ Oct 1st 2008 3:37AM
Pos: ?? 1 Year?? Bioshock is that the best you can come up with?
By not having a PS3, I can list 10 better games that you will ALWAYS miss out on.
As it is, if you have a PC and a PS3, you get everything, if you have a PC and a 360, you miss out on loads of stuff.
brc @ Oct 1st 2008 7:16AM
let me guess Haze?